DW Support Services

Is an innovative and dynamic organisation with a strong reputation for delivering on our promises. We tailor our services to prioritise the customer experience, ensuring true value for money.

We deliver planned and 24/7 responsive maintenance services to more than 30,000 homes, universities, schools and public buildings. Our services include repairs and maintenance, empty homes repairs, preventative maintenance and building refurbishments.

We work with our clients and their customers to create safe living, studying and working environments for customers, employees and students alike.

  • Housing: We aim to reduce social stigma through supporting and enhancing the local community, generating positive social, economic and environmental benefits for all.
  • Education: We strive to create learning environments that stimulate growth and learning, facilitating high performance from students.
  • Commercial: We endeavour to create harmonious work spaces that contribute to productivity whilst allowing the individual to flourish.

We are owned by Fastflow Group, a mid-market asset maintenance company operating in the support services and infrastructure sectors.

Our focus on operational excellence is delivering great results for our customers, communities and the teams we work with.

Our values

Our mission is to improve the lives of our employees and the communities we work in.

Our values define the character of our company and guide us on how we behave and make decisions.

Quality

We take pride in providing a professional and personable service that consistently delivers excellent results.

people-focused

We care for ourselves, our
customers and our partners, making time to listen, understand and support, ensuring everyone’s well being is at the heart of what we do.

innovative

We proactively strive for improvement, encouraging creativity and challenging ourselves to be the very best we can.

successful

We are ambitious and committed to improve the way we do things, working collaboratively to exceed expectations and deliver and excellent service.